Returns & Exchanges

At Servet, we take pride in the quality of our gourmet food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our items, we offer a 14-day return window for unopened and non-perishable goods to ensure the highest safety standards.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of delivery with your order number and photos of the items you wish to return.

• 2.
  Approval Review

  Our quality assurance team will review your request to ensure the product meets our safety criteria for return or exchange.

• 3.
  Secure Packaging

  Once approved, carefully pack the items in their original, unopened packaging to prevent damage during transit.

• 4.
  Ship and Refund

  Send the package back to our distribution center; once received and inspected, we will issue a full refund to your original payment method.